TOPIC: Business Operations

Building Specifications with Amelia + Duayne

[Watch time: 1 hour & 12 minutes] Video and Audio file of our ELEVATE Group Session: Building Specifications. In this session Amelia and Duayne discuss using the new Live Life Build Template: “Building Specifications”. You’ll see how you can use this template to: Set expectations with your client from the outset of your working relationship…

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Successful Client Handover with Amelia + Duayne

[Watch time: 1 hour 13 minutes] In this session Amelia and Duayne discuss ‘Successful Client Handover’. Learn how to manage handover successfully. We’ll take you through a new template you can tailor for your own projects, to ensure that handover goes well, and effectively sets expectations with your client. Resources inside ELEVATE that are relevant…

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Of course I'm a professional John Tonkin

“Of Course I’m a Professional!” with John Tonkin, from Brain In A Box

[Watch time: 1 hour] Our guest expert in this session is John Tonkin from Brain in a Box. There are two dimensions of ‘Professional’ – Profit and Operations.  If the operations side of your business creates value for your client and a profit for you, consistently over time, you can certainly wear the ‘Professional’ badge. …

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Processes – We’ve Done It All Before with John Tonkin, Brain in a Box

[Watch time: 1 hour] I often answered my kids with words to the effect, “Everything in life is an experiment – let’s work it out,” when they asked questions like, “What should I do?” or “What’s going to happen now?” While it sounds simplistic, there’s a lot of truth in the answer I gave. There…

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When Projects Fall Through, with Amelia + Duayne

[Watch time: 1 hour, 22 minutes] Video and Audio file of our ELEVATE Group Session: When Projects Fall Through In this session Amelia and Duayne discuss what to do when projects fall through. Learn tips to navigate these times including: Avoiding quiet times What you can [and can’t] control Knowing + reviewing your numbers Project…

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Builders and Their Ecosystems with John Tonkin, Brain in a Box

[Watch time: 1 hour, 10 minutes] This session is about Builders and Their Ecosystems. Only 43% of the cells in your body are human cells, with the microbiome made up of a huge ecosystem of complex organisms, including bacteria, yeasts, fungi, viruses and protozoa that can weigh up to 2kg in each human. Interesting…  but…

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Systems Are All About People with John Tonkin, Brain in a Box

[Watch time: 1 hour, 18 minutes] Our guest expert in this session is John Tonkin from Brain In A Box. Mention systems and many people will think of dry, boring pages full of black ink that were written by someone from the last century. Sadly, some companies have folders full of these pages and are…

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Managing Human Resources In Your Business: Your Legal Obligations with Helen Rogerson, Leadership EQ

[Watch time: 1 hour, 11 minutes] Our guest expert in this session is Helen Rogerson from Leadership EQ. Managing people is a task you undertake everyday. Many employers break the law without even realising it – sometimes making headlines in the newspapers and social media. To effectively manage people, you need to understand your obligations…

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Planning, Time and Outcome with John Tonkin, Brain in a Box

[Watch time: 1 hour] Our guest expert in this session is John Tonkin from Brain In A Box. PROJECT (Definition): a piece of planned work or activity that is completed over a period of time and intended to achieve a particular outcome. John’s previous ELEVATE session (Get Personal with SYSTEMS), looked at how to apply…

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Project Cashflow with Amelia + Duayne

[Watch time: 1 hour, 8 minutes] Video and Audio file of our ELEVATE Group Session: Project Cashflow In this session we talk about payments, how they impact your project cashflow, and ways to structure your contracts and processes to support better cashflow in your business. We discuss: What can lead to cashflow issues Progress claims…

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