TOPIC: Clients
[Watch time: 1 hour, 8 minutes] Video and Audio file of our ELEVATE Group Session: How to (easily) get chosen as their builder [Part 1] In this session, we kick off our series on how to (easily) get chosen as their builder, with our first session on CREDIBILITY. In this session, we discuss: what credibility is…
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[Watch time: 1 hour] In this session, we’re going to share some ideas and suggestions for how to find, connect with and review designers (especially building designers and architects) so you can set up great collaborative relationships, and be using the PAC Process regularly in your business. Learning Objectives: from this session, you will learn…
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[Watch time: 1 hour] Our guest expert in this session is Rik Rushton, aka known as The Communication Coach. Rik Rushton is a “time tested” Peak Performance Coach and Platform Speaker who has impacted key people from leading brands (Emirates, Holden, CGU, NAB), as well as professional sports organisations (Collingwood FC, Western Bulldogs, Cricket Victoria, Cricket Australia).…
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[Watch time: 1 hour, 7 minutes] This training session is a Q+A following on from Rik Rushton’s ‘Power of Connection’ training. Learning Objectives: from this session, you will learn about: How you communication with prospective clients Understanding your clients Action Items: after this session you should: Watch the previous training “Power of Connection” with Rik…
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[Watch time: 1 hour] Video and Audio file of our session about Project Sheets Calculator In this session, we share a spreadsheet you can use to calculate your Project Sheets square meterage rates. Enter data as you commence and complete your projects. You’ll then be able to identify the margin / markup you actually made vs the…
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[Watch time: 1 hour] Our guest expert in this session is Nicole Hatherly, founder and owner of Brand True North. Nicole (or Nik!) is a Brand, Profile and Leadership Strategist, with a wealth of experience in various industries – including the construction industry. She’s also an Executive Coach, Board Advisor, published writer and Branded Podcast Strategist,…
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[Watch time: 65 minutes] In this Session Amelia + Duayne chat with members about some of their big “aha” moments. Learning Objectives: from this session, you will learn about: How sharing some personal insight in your storytelling can improve your client relationships + leads Build Know-Like-Trust in your social media How client’s find builders Action…
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[Watch time: 1 hour, 15 minutes] In this Q & A session, we discuss how to set and manage client expectations as you near project completion. Learning Objectives: from this session, you will learn about: Action Items: after this session you should: Zoom Chat Log: 13:10:46 From Luke Denouden : are you paying…
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[watch time 1 hour] In this Q & A session, Amelia and Duayne discuss the key processes to use during the construction phase, to set and manage expectations with your clients. Learning Objectives: from this session, you will learn about: Action Items: after this session you should: This includes a detailed run through of site…
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The importance of setting and managing expectations is BIG when running successful projects and a building business. So many issues can be avoided through effectively setting and managing expectations, and being proactive in how you do it. Learning Objectives: from this session, you will learn about: Action Items: after this session you should: Zoom Chat…
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