TOPIC: Clients
[Watch time: 1 hour] Our guest expert in this session is Rik Rushton, aka known as The Communication Coach. Rik Rushton is a “time tested” Peak Performance Coach and Platform Speaker who has impacted key people from leading brands (Emirates, Holden, CGU, NAB), as well as professional sports organisations (Collingwood FC, Western Bulldogs, Cricket Victoria, Cricket Australia).…
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[Watch time: 1 hour, 7 minutes] Video and Audio file of our Power of Connection Q & A Zoom Chat Log: 13:54:18 From Travis : https://www.16personalities.com/personality-types 14:05:11 From Lauren : sorry guys. have to take this call. bye
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[Watch time: 1 hour] Video and Audio file of our session about Project Sheets Calculator In this session, we share a spreadsheet you can use to calculate your Project Sheets square meterage rates. Enter data as you commence and complete your projects. You’ll then be able to identify the margin / markup you actually made vs the…
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[Watch time: 1 hour] Our guest expert in this session is Nicole Hatherly, founder and owner of Brand True North. Nicole (or Nik!) is a Brand, Profile and Leadership Strategist, with a wealth of experience in various industries – including the construction industry. She’s also an Executive Coach, Board Advisor, published writer and Branded Podcast Strategist,…
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[Watch time: 50 minutes] Video and Audio file of our Build Your Reputation Q & A Zoom Chat Log: 13:05:49 From Lauren : Not today my friends. I have a sick child on my lap. Shoot me now. I’ll just be listening today :o) 13:07:35 From Construction 4U : Sorry guys,…
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[Watch time: 1 hour, 15 minutes] In this Q & A session, we discuss how to set and manage client expectations as you near project completion. Learning Objectives: from this session, you will learn about: Action Items: after this session you should: Zoom Chat Log: 13:10:46 From Luke Denouden : are you paying…
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[watch time 1 hour] In this Q & A session, Amelia and Duayne discuss the key processes to use during the construction phase, to set and manage expectations with your clients. Learning Objectives: from this session, you will learn about: Action Items: after this session you should: This includes a detailed run through of site…
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The importance of setting and managing expectations is BIG when running successful projects and a building business. So many issues can be avoided through effectively setting and managing expectations, and being proactive in how you do it. Learning Objectives: from this session, you will learn about: Action Items: after this session you should: Zoom Chat…
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[Watch time: 1 hour] Video and Audio file of our Q & A Session. Get back to basics with one of the first ELEVATE training sessions. In this session hear why systems and processes are so important. Learning Objectives: from this session, you will learn about: Auditing your time to create systems for tasks you…
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